The legitimate path from pre-check to approved accommodation, exactly as the law describes it. Four steps, one licensed professional, and a letter your landlord can verify.
A five-minute screening about your mental health and your animal's role. It structures the clinical picture for your evaluator and costs nothing.
A mental health professional licensed for your state conducts your evaluation. This is a real clinical conversation, and some applicants do not qualify, which is what makes the letters that issue trustworthy.
Qualifying applicants receive their letter on professional letterhead: provider name, license number and state, FHA-compliant language, signature, date, and a unique verification ID. Typically within 24 hours; about six weeks in California by law.
Send your landlord the three-sentence accommodation request with the letter attached. When they verify, our records team confirms within one business day, and approvals typically follow within the week.
A letter issued seconds after checkout was issued by a checkout page, not a clinician. Landlords recognize these on sight, and screening platforms exist to catch them.
No government ESA registry exists. Certificates and cards carry zero legal weight, and presenting one instead of a letter routinely triggers denial.
The most common failure in 2026: a real-looking letter whose writer never answers verification calls. If nobody picks up, the letter fails, however it looks.
Take the free pre-check. A licensed professional evaluates you, and if you do not qualify, you get every dollar back.
Start Your Free Pre-Check